Privacy policy

Last Updated: May 18, 2026

At SERIKA, your privacy matters. This Privacy Policy explains how CRAPA LLC, operating as SERIKA ("SERIKA," "we," "us," or "our"), collects, uses, discloses, and protects your personal information when you visit serika.us or make a purchase. Please read it carefully.

1. Information We Collect

We may collect the following types of information:

  • Contact information: name, email address, shipping and billing address, phone number
  • Payment information: credit or debit card details processed securely by our payment provider — we do not store full card numbers
  • Account information: if you create an account, your login credentials and preferences
  • Order information: items purchased, order history, and transaction details
  • Marketing preferences: whether you have opted in to receive promotional emails or newsletters from us
  • Device and usage data: IP address, browser type, pages visited, and information collected through cookies, pixel tags, web beacons, or similar tracking technologies
  • Browsing and cart activity: items you view, add to your cart, or leave behind in an abandoned checkout. This information may be used to send you reminders via email or SMS where you have opted in to such communications.
  • Communications: messages you send us via email or contact forms

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer service communications
  • Send cart abandonment reminders via email or SMS where you have consented
  • Send marketing emails, newsletters, and promotional offers — only if you have opted in
  • Improve our website, products, and services
  • Detect and prevent fraud or unauthorized activity
  • Comply with applicable legal obligations

3. Email Marketing

If you subscribe to our newsletter or opt in during checkout, we will use your email address to send you promotions, product updates, and exclusive offers. You can unsubscribe at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us at info@serika.us. We will not share your email address with third parties for their own marketing purposes.

4. SMS and Text Message Marketing

By entering your phone number at checkout or subscribing via our opt-in form, you agree that we may send you text notifications relating to your order, including abandoned cart reminders, and text marketing offers. Text marketing messages will not exceed 20 per month.

Consent is not a condition of purchase. You are not required to opt in to SMS communications to complete a transaction with SERIKA.

To unsubscribe from text marketing at any time, reply STOP to any message from us. For help, reply HELP or contact us at info@serika.us. Message and data rates may apply.

Opt-in data and consent collected for SMS marketing will not be shared with any third parties except the messaging partners required to operate our text messaging program.

5. Cookies, Pixel Tags, and Tracking Technologies

Our website uses cookies and similar tracking technologies, including pixel tags and web beacons, to enhance your browsing experience, analyze site traffic, and support our marketing efforts.

We may use tools such as Google Analytics to understand site usage. You can opt out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout/.

6. Shopify and Third-Party Service Providers

Our store is hosted and powered by Shopify Inc. Shopify collects and processes personal information about your access to and use of our store in order to provide and improve its services.

To learn more, please review Shopify's Privacy Policy.

We do not sell your personal information. We may share it with service providers, marketing and advertising partners, legal authorities, and successor entities in the event of a business transfer.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, opt out of marketing communications, opt out of targeted advertising, or lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at info@serika.us.

9. Children's Privacy

Our website and products are intended for adults 18 years of age and older. We do not knowingly collect personal information from anyone under 18.

10. Security

We implement reasonable technical and organizational measures to protect your personal information. Payment data is handled through Shopify's secure, PCI-compliant infrastructure using SSL encryption. However, no transmission over the internet is completely secure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

12. Global Privacy Control and Do Not Track

If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we will treat this as a request to opt out of the sale or sharing of your personal information for that device and browser.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

CRAPA LLC, operating as SERIKA
123 Town Square Place, #186, Jersey City, NJ 07310, US
Email: info@serika.us
Website: serika.us